PRIVACY POLICY
Effective Date: April 01, 2025
NC Therapy & Mental Health Counseling ("NC Therapy," "we," "our," or "us") respects your privacy and is committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with our office, request services, access our patient portal, or receive behavioral health services from our practice. When you visit our website or contact our office, we may collect personal information that you voluntarily provide, including your name, telephone number, email address, mailing address, date of birth, insurance information, and any other information you choose to submit through our contact forms, appointment requests, emails, telephone calls, or text messages. If you become a client of our practice, we may also collect Protected Health Information (PHI) necessary to provide mental health services. Our collection, use, and disclosure of PHI are governed by HIPAA and our Notice of Privacy Practices. Like many websites, we automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, operating system, pages viewed, referring website, and general website usage information. We may use cookies and similar technologies to improve website functionality and analyze website traffic. We use the information we collect to respond to inquiries, schedule appointments, verify insurance eligibility and benefits, provide behavioral health services, coordinate care, process billing and insurance claims, communicate regarding appointments and administrative matters, improve our services, maintain system security, and comply with applicable laws. If you provide your mobile telephone number and consent to receive text messages, NC Therapy may send appointment reminders, appointment confirmations, scheduling updates, insurance verification requests, billing notifications, and other administrative communications related to your care. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance or contact our office. SMS consent is not shared with third parties or affiliates for marketing purposes. NC Therapy does not sell or rent your personal information. We may share your information only as permitted by law with healthcare providers involved in your care, insurance companies for eligibility verification and claims processing, HIPAA-compliant business associates, and government agencies or legal authorities when required. We maintain reasonable administrative, technical, and physical safeguards to protect your information using HIPAA-compliant systems and secure technologies. Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure Our website is intended for individuals seeking behavioral health services and is not directed toward children under 13 without the involvement of a parent or legal guardian. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If you have questions regarding this Privacy Policy, please contact NC Therapy & Mental Health Counseling at info@nctherapy.org or 8045 Arco Corporate Drive, Suite 120, Raleigh, NC 27617.
NC Therapy & Mental Health Counseling ("NC Therapy," "we," "our," or "us") respects your privacy and is committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with our office, request services, access our patient portal, or receive behavioral health services from our practice. When you visit our website or contact our office, we may collect personal information that you voluntarily provide, including your name, telephone number, email address, mailing address, date of birth, insurance information, and any other information you choose to submit through our contact forms, appointment requests, emails, telephone calls, or text messages. If you become a client of our practice, we may also collect Protected Health Information (PHI) necessary to provide mental health services. Our collection, use, and disclosure of PHI are governed by HIPAA and our Notice of Privacy Practices. Like many websites, we automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, operating system, pages viewed, referring website, and general website usage information. We may use cookies and similar technologies to improve website functionality and analyze website traffic. We use the information we collect to respond to inquiries, schedule appointments, verify insurance eligibility and benefits, provide behavioral health services, coordinate care, process billing and insurance claims, communicate regarding appointments and administrative matters, improve our services, maintain system security, and comply with applicable laws. If you provide your mobile telephone number and consent to receive text messages, NC Therapy may send appointment reminders, appointment confirmations, scheduling updates, insurance verification requests, billing notifications, and other administrative communications related to your care. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance or contact our office. SMS consent is not shared with third parties or affiliates for marketing purposes. NC Therapy does not sell or rent your personal information. We may share your information only as permitted by law with healthcare providers involved in your care, insurance companies for eligibility verification and claims processing, HIPAA-compliant business associates, and government agencies or legal authorities when required. We maintain reasonable administrative, technical, and physical safeguards to protect your information using HIPAA-compliant systems and secure technologies. Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure Our website is intended for individuals seeking behavioral health services and is not directed toward children under 13 without the involvement of a parent or legal guardian. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If you have questions regarding this Privacy Policy, please contact NC Therapy & Mental Health Counseling at info@nctherapy.org or 8045 Arco Corporate Drive, Suite 120, Raleigh, NC 27617.
SMS Terms of ServiceBy providing your mobile phone number and opting in through our website, patient portal, intake forms, or other communication methods, you agree to receive SMS messages from NC Therapy & Mental Health Counseling. These messages may include appointment reminders, appointment confirmations, scheduling updates, insurance verification requests, billing notifications, and other administrative communications related to your care. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Please review our Privacy Policy for more information about how we collect, use, and protect your information.